Sales
Get answers to all your sales related questions here.
My Account
- How can I update my credit card details for automatic renewal?
- How Do I Renew My Subscription?
- How to cancel my account?
- How do I unsubscribe from your newsletter?
- How do I change my accounts email address?
- Is there any way I can be notified of your special offers and new products?
Payments
- What is a Discount Code and how do I get one?
- Do your prices include GST?
- Can I still purchase from you if I do not have a credit card?
- What is my credit cards CSC, CVV or CVC number?
- Why was my credit card declined?
- Is your site secure for credit card purchases?
Products
- ★ FAQ - Frequently Asked Questions
- If I saw something discounted on your website but now it's more expensive, can I get the sale price?
- What are refurbished/reconditioned items?
- Can I purchase items from your premises directly or do you only sell from your website?
- I'm already an IceTV subscriber. Will I get the bonus free subscription when I purchase more products?
Delivery
- I have received partial delivery of my order. Where's the rest of my items?
- What is combine and save?
- I have not received my order. What do I do?
- Do you do combined shipping?
- Do you ship internationally?
- Can I track the progress of my order?
Ordering
Warranty & Returns
- The front panel on my new PVR is scratched
- I have changed my mind and returned the product. Will I get a full refund?
- What are your warranty and returns policies?
- Can I return my product for an exchange or refund?
- How long is the warranty on my product?
- Can I still return my item if I no longer have the original packaging?