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Sales
Sales
Get answers to all your sales related questions here.
My Account
How can I update my credit card details for automatic renewal?
How Do I Renew My Subscription?
How to cancel my account?
How do I unsubscribe from your newsletter?
How do I change my accounts email address?
Is there any way I can be notified of your special offers and new products?
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Payments
What is a Discount Code and how do I get one?
Do your prices include GST?
Can I still purchase from you if I do not have a credit card?
What is my credit cards CSC, CVV or CVC number?
Why was my credit card declined?
Is your site secure for credit card purchases?
See all 7 articles
Products
FAQ - Frequently Asked Questions
If I saw something discounted on your website but now it's more expensive, can I get the sale price?
What are refurbished/reconditioned items?
Can I purchase items from your premises directly or do you only sell from your website?
I'm already an IceTV subscriber. Will I get the bonus free subscription when I purchase more products?
Delivery
I have received partial delivery of my order. Where's the rest of my items?
What is combine and save?
I have not received my order. What do I do?
Do you do combined shipping?
Do you ship internationally?
Can I track the progress of my order?
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Ordering
If I purchase an additional subscription months now, will this add to my existing subscription?
I have problems trying to checkout. Help!
How do I place an order?
How do I register as a new subscriber?
I have forgotten my login, can you help me?
Warranty & Returns
The front panel on my new PVR is scratched
I have changed my mind and returned the product. Will I get a full refund?
What are your warranty and returns policies?
Can I return my product for an exchange or refund?
How long is the warranty on my product?
Can I still return my item if I no longer have the original packaging?
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