Warranty & Returns
Answers to your questions about product warranties and returns
- The front panel on my new PVR is scratched
- I have changed my mind and returned the product. Will I get a full refund?
- What are your warranty and returns policies?
- Can I return my product for an exchange or refund?
- How long is the warranty on my product?
- Can I still return my item if I no longer have the original packaging?
- If I need to return my item for repair or replacement, who pays for the postage costs?
- Does an item I am looking to buy from you come with a warranty?
- I just received my item, but I no longer want it. Can I change my mind and return it?
- Where is my refund?
- I have received my item but it is faulty or damaged, what do I do?
- I just received my item, but it is dead on arrival. What do I do?