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  1. Customer Support
  2. IceTV Applications
  3. General IceTV Information

General IceTV Information

General information about IceTV and its services.
  • Will one IceTV subscription work with more than one digital video device?
  • What is IceTV and how do I use it? (YouTube video)
  • Which brands and models of recorders can use IceTV?
  • Which Region should I select in My Account?
  • A new channel is available but I cannot see it in the guide
  • How can I view and update my support tickets?
  • Is IceTV's EPG available for all cities around Australia?
  • Does IceTV's EPG include pay TV channels?
  • How often do I have to transfer IceTV's EPG to my PVR?
  • I have USB based 3G wireless internet, can I use that for IceTV Interactive on my PVR?
  • Will you contact me when my subscription is running out?
  • I have another brand of PVR - can I still use IceTV's EPG?
  • Where can I download the webget.exe program?
  • How do I download the IceTV EPG DTD?
  • Where can I download the IceTV perl grabber?
  • What happens if I change my email address during the subscription period?
  • How can I update my credit card details for automatic renewal?
  • Why do I only see ABC and SBS in my guide?
  • How do I change the guide region that I am receiving?
  • I forgot my password, what do I do?
  • Can I use IceTV without an Internet connection?
  • How is IceTV's EPG actually delivered?
  • Does IceTV's EPG run from a designated day each week?
  • When is the best time to update IceTV's EPG on any particular day?
  • How much of my internet quota does IceTV use each month?

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