The TF6000 IceTV Net Loader TAP is set to use IceTV's old IP Address and unfortunately IceTV's servers now use a new IP address. This means that the IceTV Net Loader TAP does not work any more.
There are a couple of solutions:
Option 1
If your router has the required settings you could redirect any requests for IceTV's old address to our new address.
- The old IP address that the TF6000 Net Loader TAP uses is: 107.22.237.209
- The new address is that it needs to use is: 54.252.87.74
So your router would need to redirect traffic intended for 107.22.237.209 to 54.252.87.74
Option 2
You could manually download and transfer the guide to the Topfield each week from a Windows PC. To do this please see steps 2, 3 and 4 in our knowledgebase article here. This will include replacing the TF6000 Net Loader TAP with the TF5000 IceGuide TAP.
Note: If your Windows PC is 64bit you will need the unsupported driver from here.
Option 3
If you prefer to just use the free to air guide data you just need to delete the IceTV TAP from the Auto Start folder and then reboot the Topfield.
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