The TF6000 IceTV Net Loader TAP is set to use IceTV's old IP Address and unfortunately IceTV's servers now use a new IP address. This means that the IceTV Net Loader TAP does not work any more.
There are a couple of solutions:
If your router has the required settings you could redirect any requests for IceTV's old address to our new address.
- The old IP address that the TF6000 Net Loader TAP uses is: 18.104.22.168
- The new address is that it needs to use is: 22.214.171.124
So your router would need to redirect traffic intended for 126.96.36.199 to 188.8.131.52
You could manually download and transfer the guide to the Topfield each week from a Windows PC. To do this please see steps 2, 3 and 4 in our knowledgebase article here. This will include replacing the TF6000 Net Loader TAP with the TF5000 IceGuide TAP.
Note: If your Windows PC is 64bit you will need the unsupported driver from here.
If you prefer to just use the free to air guide data you just need to delete the IceTV TAP from the Auto Start folder and then reboot the Topfield.