I cannot download the guide and receive an error message of 'Bad IceLink Message'?

There is a bug in earlier versions of the Beyonwiz firmware that mean it will not be able to download the guide, if you constantly see an error message of "Bad IceLink Message" then this is a good indication that you are on a earlier firmware, if you update to the latest version that is available on the Beyonwiz website it should then update the guide information straight away.

The "Bad IceLink Message" can also be caused by a home network problem or slow Internet access. 

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