Android app crashes when setting a recording, or asks you to create a device

If the Android app crashes when you try to set a recording it could be that your recorder's device name in your account includes unexpected characters. This can happen if for example you gave the device a name with an ' (apostrophe). i.e. A device name of Bob's PVR will cause the app crash while the name Bobs PVR is ok.

Another variation of this issue is if one of your devices has an & (ampersand) in it's name the app will ask you to create a device in your account. i.e. A device name of Jan & Bob will cause the app complain about no devices while the name Jan and Bob is ok.

To rename your device: 

  1. Log in to the website and go to My Account then My Recorders.
  2. Rename the Device.
  3. Click on the 'Save Changes' button.
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