A new channel is available, how do I add this to the guide on Windows XP?

To add a new channel to the guide please follow the following steps:

  1. Open Media Center.
  2. Go into Settings.
  3. Select TV and then Guide.
  4. Select Restore Channel Defaults.
  5. Select Edit channels.
  6. Un-tick the channels that you don't wish to see in the guide.
  7. Select Save.
  8. Check the Guide to see if any channels are not showing a guide listing already.
  9. Go back into Add Listings to Channel and for any channels that were not showing a guide listing re-assign them from the list.

If you have already attempted to re-scan the channels then this might not be enough and you may need to clear out the cached guide and channel scan information, to do this:

  1. Close Media Center.
  2. Close IceTV Interactive (this can be done by right clicking on the icon in the system tray and selecting "Exit").
  3. Open "My Computer" either from the stare menu or desktop.
  4. Select your hard drive from the list of drives available.
  5. Open the "Documents and Settings" folder.
  6. Open "Application Data". If you do not see this folder you will need to turn on the showing of hidden files, to do this:
    1. Click on the "Tools" menu in the bar at the top of the window.
    2. Select "Folder and Search Options" from the menu.
    3. Click on the "View" tab.
    4. Place a dot in the box marked "Show hidden files and folders".
    5. Click "OK".
    6. You should now be able to see the "Program Data" folder.
  7. Open the "Microsoft" folder.
  8. Open the "eHome" folder.
  9. Open the "EPG" folder.
  10. Delete all the files and folders within this directory.
  11. Restart the computer.
  12. Once the computer has restarted you will need to run through the Setup Guide Listings wizard to re-scan in the channels and re-setup the guide. The detailed instructions for this can be found at Configuring your Media Center for the IceTV Guide.
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